Urgent: Action Steps for UDW Homecare Providers

Concern and confusion about the new IHSS provider enrollment requirements–especially about new eligibility criteria and criminal background checks–has caused many providers to delay enrolling in the program. This is becoming a serious problem for IHSS providers and clients and for our union.     

That is why we want to provide you with the FACTS about the new enrollment requirements and to urge you to enroll in the program as soon as possible.

ALL IHSS providers must do the following by July 1, 2010, in order to be paid:

  • Review orientation materials or attend an orientation session held in your county. NOTE: Current IHSS providers (those who are recognized in the state’s payroll system from January 1, 2001, to October 31, 2009) are NOT required to attend orientation meetings in person. As a current provider, you have the right to receive the orientation information by mail.  Providers may view the Provider Orientation Video here, courtesy of the IHSS Coalition.  Remember the video is only part of the package of materials that must be reviewed.
  • Pay for live scan fingerprints and pass a Department of Justice (DOJ) background check.  Find applicant live scan locations and hours of operation in your area.
  • Complete and sign provider enrollment forms (SOC 426) either at a provider orientation or at your local district IHSS office.
  • Provide required personal identification.

It is important to enroll AS SOON AS POSSIBLE. Current providers who have not completed the enrollment process by May 15th may be automatically cut from the IHSS payroll on July 1.

Here are some important FACTS about the eligibility requirements for IHSS: 

  • Under the law, you are ineligible to work in the IHSS program ONLY if you have been convicted within the last 10 years of: 1) fraud against a government health care or supportive services program; 2) child abuse; or 3) abuse of an elder or dependent adult.
  • Convictions for other crimes DO NOT make you ineligible to be an IHSS provider.
  • An incorrect SOC 426 sent out by the state last year asked if the provider “has ever been guilty of a serious felony or misdemeanor.”  You do NOT have to sign the enrollment form if it contains that question.

UDW is working with the state, the counties and other organizations representing providers and clients to clear up confusing, contradictory, incomplete, and–in some cases–potentially misleading information. We are also fighting hard in the State Legislature to prevent further cuts in IHSS provider wages or client eligibility.

If you have any questions or need assistance, contact your county’s Public Authority or the UDWA Member Call Center; toll free at (800) 621-5016.

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  • Julie Belzman

    I have been a IHSS Provider for two of my daughter since 1994. I recently moved to Murrieta, CA from La Quinta, CA. and I need assistance to complete the eligibility requirements, live scan,fingerprints,and background check. I need the proper forms such as SOC426.
    Please contact me with instructions or mail me the proper forms for this as soon as possible.

    Sincerely,
    Julie Belzman

  • http://www.udwa.org Kristine

    Hi Julie –
    We (your union) do not provide the forms, but are happy to help you.

    Your forms probably got delayed because of your move; please phone your local IHSS Public Authority for Riverside, at 888 470-4477 and explain that you have not got your orientation forms yet. It is important for you to act quickly because even after you do your part it can take 6 weeks for them to be processed.

    You can find the information for your county (offices etc) on this website by clicking on “Counties” on the drop-down menu and then choose Riverside.

    Kristine

  • Elena Esquivel

    I cannot afford this added expense. Why should I be required to pay for a background check and fingerprinting to care for my disabled child? As it is I am struggling to survive on $900 a month. Yet if I don’t do it then I will no longer be eligible to get paid and lose my health insurance. Where is the justice here?

  • Donna Grandi

    I have completed all of my paperwork, and all of the other new requirements. However; I have received a change form from Kaiser that needs your signature. How do I accomplish this, as I do not want to lose this wonderful plan. PLEASE let me know A.S.A.P. Thank you,
    Donna Grandi

  • Beatrice Rodriguez

    Hi there , I believe the last day to complete the enrollment process is July 1st, 2010

    why would they cut me off on July 1st 2010 If I do not complete the enrollment process by May 15th 2010?

    I’m worried because , My DL has my first name spelled differently from my SSI card
    I finished finger print scan everything is done but, when I went to turn in all forms was told that I needed to fix my license … I did but, they will not take the receipt from DMV it will take 10 to 15 days until I get new license in the mail…That takes me to June 1st 2010 still have a month after that.

    can you please let me know why they would cut me off if not done by may 15th 2010?

    I take care of my disabled daughter she got sick in 97 but, been with IHSS since 2003 Please help what can I do about this and everyone else in same situation ?

    thank you

  • http://www.udwa.org Kristine

    Hello Beatrice -

    It is exactly this type of glitch in the process that make it so important to start early. You have done the right thing, and I believe you will be OK even though the time is tight. The best thing you can do now is follow up by phoning your local IHSS Public Authority, let them know where you are in the process and ask them to contact you if there are any problems AND to let you know when your papers have completed. Keep clear records of what you have done so far and the date/time/person when you make phone calls.

    Bless you for being a care provider. Best of luck, hopefully everything will run smoothly now.

    Kristine

  • http://www.udwa.org Kristine

    Dear Donna,
    To make sure you keep your medical plan, or have questions answered about it, you need to contact your local UDW office or local IHSS Public Authority depending on who administers your plan. If you go to Counties on our website (menu at the top right) and click on the name of your county you will be able to find contact information for both your local UDW office and local IHSS offices. Your county page will also have information on who administers your health plan.

    Thanks for using the website —
    Kristine

  • Beatrice Rodriguez

    thank you Kristine…

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  • http://UDW KUKY

    HI IM KUKY AND I CARE FOR MY MOM SHES DISABLED AND CANT REALLY DO ANYTHING AND I DO IT ALL FOR HER. WHY SHOULD WE DO THE PAPERWORK IF WE CARE FOR OUR LOVED ONES. I DONT THINK ITS RIGHT AND WHY SHOULD WE HAVE TO PAY.

  • http://UDW KUKY

    there doing backgroung checks its kool but alot of the providers wiil loose there jobs and there hours. as for me im not to happy because i might loose my hours and caring for my mother who needs me. about six yrs ago i was charged with 11550 which is a misdemeanor im not sure if what i have will pass it was six yrs ago man. i hope all goes well so i can keep caring for my mom.

  • Victoria Campos

    I had to step in as a IHSS worker for my mother because the last two providers stole all her money from her checking account. One was arrested and to my amazement she is still working as an IHSS provider. The backgrounds are not good enough the police department stated that these women had felonies. I am amazed at the fraud out there. In my mothers building alone there is so much fraud. It makes me sick I know ther is alot of fraud even from the receiptiants they sign time cards for work that was never done, The elderly are being put at risk so many have suffered from crimes and they do not report it. Most of the IHSS are stealing from the state of CA.

  • http://www.udwa.org Steve Mehlman

    We’re so sorry your mother has had these problems. Consumers of homecare are instructed by IHSS to never give out their personal financial information to the provider or give them credit/debit cards to shop with. It sounds to us like the providers that stole from your mom had not been through the new background check process. That is why it is in place.

    UDW believes that any incidence of IHSS fraud is wrong and should be punished to the fullest extent of the law. However, there is no proof that IHSS fraud is widespread. To the contrary, the overwhelming majority of the nearly 400,000 IHSS homecare providers are dedicated, hard-working and law-abiding.

  • Kelly

    I am the provider for my 15 month old son. I was convicted nearly 3 years ago of a misdemeanor. The link to the State of California itself states that felonies would be disqualified. Yet I just received a letter telling me that I was disqualified as my son’s provider. I don’t understand why, when the guidelines say otherwise. What can I do? This is a HUGE blow to my families financial well being.

  • http://www.udwa.org Kristine

    Dear Kelly –
    Please make sure to respond to the email sent to you from Steve Mehlman and let him know the details of your case. If you have been wrongly disqualified there are steps that will need to be taken and I am sure that we can help you do that.
    Kristine

  • Roni Heckman

    Hi I just watched the training video, but there was nothing about where to go for my finger printing. I am a provider in Los Angeles. My phone is 562-208-9211 I started providing for my daughter in 2005.
    Roni Heckman

  • http://www.udwa.org Kristine

    Hi Roni -
    This website should help you locate several places that will do the job:

    http://ag.ca.gov/fingerprints/publications/contact.php
    You can enter your address or click your area on the map and it will give you several.
    Please let me know if you need more help.
    Kristine

  • JEN RAMIREZ

    I PERSONALLY THINK THE NEW REQUIREMENTS SHOULD HAVE ALWAYS BEEN REQUIRED TO BE AN IHSS PROVIDER, I SURE WOULD NOT WANT A PERSON WITH AN FELONY CHILD OR ELDER ABUSE CONVICTION CARING FOR MY LOVED ONE IF IT EVEN IF IT WAS 20 YRS. Ago! UNFORTUNATELY, THERE ARE PEOPLE WHO HAVE DONE THESE TERRIBLE ACTS AGAINST THEIR OWN LOVED ONES. IMAGINE THIS HAPPENED AND OUR STATE WAS PAYING THESE PEOPLE TO DO IT! A FEW $ OUT OF UR POCKET IS BETTER THAN WHAT UR LOVED ONE WILL PAY UNDER THE CARE OF SUCH A CRIMINAL!

  • Gayle Prentice

    I am concerned about the IHSS workers pay rate being cut. It is now July 9, 2010, and I want to know if the pay cut is going to take effect, and when.

  • http://www.udwa.org Kristine

    Gayle,
    IHSS advocates (including UDW) are fighting many of the cuts through the court system. The statewide reductions to IHSS wages are temporarily stopped by order of a judge; however the case is not resolved. Some counties are still attempting to reduce wages unilaterally, most recently Fresno. However this was also stopped by court action. You are right to be concerned! This fight for the basic recognition of consumer rights and the value of homecare providers in our communities is a long way from over. Keep the Faith – but write your legislators!
    Kristine

  • mike

    re; jen ramirez 6/29/10 UNFORTUNATELY state sponsored abuse still exists alive and well, It’s called FOSTER CARE!!!!

  • samantha

    i have been an ihss caretaker for a 47 year old man dying of a.l.s.(lou gherigs disease. the doctors gave him 2-5 yrs to live. he is in his 4th year. this man is the father of my 8yr old and 5yr old. i didnt pass the background check. i am the soul provider for our family. i dont know what to do. can i at least get unemployment? sincerely, samantha