En español |The 3.6 percent cut was approved as part of the 2010-2011 budget passed last fall. PLEASE SHARE THIS INFORMATION WITH YOUR CLIENT AS SOON AS POSSIBLE
- You should have received in the mail a Notice of Action (NOA) stating that your IHSS hours will be cut by 3.6 percent beginning February 1, 2011.
- This 3.6 percent cut in your total authorized hours was approved as part of the budget legislation passed in October 2010.
- The cut will be applied to your most recent assessment of hours. (NOTE: See below for important information about “unmet need”.)
- You can choose which services to reduce. For example: If you lose two hours of service a week, you can choose to cut two hours from one service or split it up over different services.
- If you have more than one provider and they have assigned hours, these hours will automatically be reduced 3.6%. If you want to change how the reduction is applied to your providers – for example if you wish to apply it to one provider and not the other(s) – you must contact your local IHSS office. If the hours are not assigned among your providers, it is your responsibility to direct your providers on where the reductions are to be made.
- You do NOT have the right to an appeals hearing when the only issue you disagree with is the state law requiring a 3.6 per cent cut in your IHSS hours.
- However, you retain your right to appeal any other county action made on your case. The new law states: “The (3.6%) reduction … shall not preclude any reassessment to which a recipient would otherwise be entitled.”
- If you need to adjust your service hours because you believe you have not been assessed enough hours, it is your right to request a state hearing at any time to review the current amount of aid you are receiving. You should do this as soon as possible. Instructions on how to appeal are included with the NOA. If appropriate, we recommend that you request that the review extend back as many as 90 days from the date in which you file a request for a hearing.
- You should also request “aid paid pending” when you submit your request for a hearing, even though your request probably will not be approved.
- Keep in mind that any hours authorized as a result of your reassessment will also be subject to the 3.6 percent reduction.
NOTE: “Unmet need” refers to a situation where you need more hours of care than what IHSS provides. If you have documented “unmet need” (with the exception of protective supervision), the 3.6 percent cut will be applied first to this unmet need. Therefore, your actual reduction in IHSS hours may be significantly less than 3.6 per cent.
If you have “unmet need” that is not documented, under assessed, or incorrectly printed on your NOA, we recommend that you submit an appeal as soon as possible, using the instructions contained in your NOA. You have until February 1, 2011 to ask for “aid paid pending” when submitting your request for a hearing. This means you are requesting to have your services continue at the current level until the hearing date.
If you wait until after February 1, 2011 you can still request a hearing since you have 90 days from the mailing date of the NOA to submit an appeal. However, you are not entitled to “aid paid pending” at that point.
If you or your client needs additional information about the 3.6 percent cut, contact UDW toll-free at 1-800-621-5016 and ask for the Member Call Center. You can also contact your local UDW County office.
Thank you for helping your client deal with this difficult situation, and thank you for your continued support of UDW
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Related Information:
Flyer from National Senior Citizens Law Center
All County Letter #10-61 on 3.6% cuts (sent by the state to all California counties, instructing them on the implementation of this cut)
More Information on IHSS Assessments & Appeals
In-Home Supportive Services – Nuts and Bolts – Index Page to select individual chapters, appendices, manual (May 2008). Also available in:
Chinese (pdf) #5470.04, Spanish (pdf) #5470.02, Vietnamese (pdf) #5470.05.










