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Member Call Center

Emilia Chavira, your UDW MCC lead.

We have people ready to answer
your questions.

UDW encourages the participation of our members in the many aspects
of our work together, and we know that sometimes you need specific
answers to your questions
.

Dial 1 (800) 621-5016 toll free

and ask for the Member Communication Center

We have Spanish and Vietnamese speaking personnel.

Our toll free hotline is there
to help you with answers to questions like:

  • Why is there
    a particular deduction on my paycheck?
  • Am I a union member?
  • Am I eligible for health care (medical) benefits?
  • How can I have my client’s hours increased (or re-instated if they were
    cut)?
  • How do I contact my local IHSS social worker?
  • How can I get another home care worker to come in when I need time off?
  • Can I get a second client?
  • When is the next UDW meeting in my area?

Our Member Communications Center also takes a pro-active
role.  We call you when something is going on in your county, like voting on a new contract, new wages taking effect, or when you become eligible for health insurance.

You can also get personal attention on your question by email: mcc_hotline@udwa.org

Member-to-Member Communications

Network with other home care workers in
your local area.
Hold
a meeting in your home, or come to a local union meeting.  Contact us so we can help to set this up.

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At this moment of urgent need, the Haitian government – and the people of Haiti – have asked for help from the world community. Those of us who can must heed this call in whatever way possible. AFSCME is donating $ 25,000 in relief funds to the Solidarity Center's Earthquake Relief for Haitian Workers fund. In addition, we encourage affiliates, members and staff to go to the AFL-CIO Solidarity Center website at: www.solidaritycenter.org and click on the words “donate now." Please type “AFSCME” when asked for your union affiliation.