Member Call Center

En español

Call Us: (800) 621-5016

Emilia Chavira, your UDW MCC lead.We have people ready to answer your questions

UDW encourages the participation of our members in the many aspects of our work together, and we know that sometimes you need specific answers to your questions.

Dial 1 (800) 621-5016 toll free and ask for the Member Communication Center. We have Spanish and Vietnamese speaking personnel.  

 

Our Member Communications Center also takes a pro-active role.  We call you when something is going on in your county, like voting on a new contract, new wages taking effect, or when you become eligible for health insurance.

You can also get personal attention on your question by email: mcc_hotline@udwa.org 

 

Our toll free hotline is there to help you with answers to questions like:  

  • Why is there a particular deduction on my paycheck?
  • Am I a union member?
  • Am I eligible for health care (medical) benefits?
  • How can I have my client's hours increased (or re-instated if they were cut)?
  • How do I contact my local IHSS social worker?
  • How can I get another home care worker to come in when I need time off?
  • Can I get a second client?
  • When is the next UDW meeting in my area?

We also facilitate Member-to-Member Communications
Network with other home care workers in your local area.
Hold a meeting in your home, or come to a local union meeting.  Contact us so we can help to set this up.

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