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Home (main site) > UDW in Your County > Orange

Orange County

 

Orange County is proudly represented by
UDW/AFSCME Local 3930 THE HOMECARE PROVIDERS UNION

Quick Links for Orange County Pages:

New: Orange County Area Informational Meeting breaks attendance records!
New:
UDW activist Ly Nguyen recognized for outstanding community leadership
New:
Orange County activists "take their voices to the street" in protest of cuts
Introduction to your Orange County UDW E-Board members

Negotiations Update
Negotiation History
Wages in your county

Medical Benefits in your county

Welcome Letters to New Members
Spanish
Vietnamese

Find a new home care worker
Find a new client
Problems or questions with time cards

Your local IHSS office
Your IHSS Advisory Committee
Your Board of Supervisors
How to get involved
Your next UDW meeting

Orange Contracts
Contract Summary, (English) Web page
Contract Summary, (Spanish) (PDF file, 41.31 KB)
Contract Summary, (Vietnamese) (PDF file, 111.52 KB)
MOU (full legal language, English) (PDF file, 19 pages 560 KB)

Union State Headquarters: UDW State Headquarters

UDW in Orange County
Regional UDW Office:
United Domestic Workers of America
Orange County Regional Office

13252 Garden Grove Blvd. Suite 180
Garden Grove, CA 92843
(877) 483-9937 Toll Free
(714) 663-1082 Office
(714) 663-1052 Fax
e-mail inquiries:
unionheadquarters@udwa.org

News & Updates for Orange County


Orange County UDW Activist Ly Nguyen
Recognized for Community Leadership
Ly Nguyen, 2nd from right.


UDW congratulates Ly Nguyen for receiving four – YES 4 – recognitions for her outstanding commitment and dedication to labor and working families, demonstrating exemplary service to our community and serving as a role model to community leaders. 

Ly was given A California Legislature Assembly and Senate Certificate of Recognition from State Assemblyman Jose Solorio and State Senate Lou Correa as well as a Certificate of Congressional Recognition from Congresswoman Loretta Sanchez for being the Orange County Delegate of the Month!

Ly has supported care providers and their clients through her work with UDW and as a community activist for many years. She has served on UDW negotiation committees, winning better wages and benefits for all UDW providers in both Orange and Riverside counties. Ly has also gone to Sacramento to represent homecare providers on a statewide level, and has been instrumental in getting the issues of the Vietnamese community heard and addressed.

Ly, you make us all proud! Thank you for making UDW bigger, better and stronger!


Orange County Area Informational Meeting
-- FORMING A STRONG COMMUNITY --

October 8 AIM meeting

October 8th meeting in Westminster breaks records with 106 attendees!

Ly Nguyen speaks with providers and clients, helping to facilitate one of the largest meetings we have ever had. The strength of UDW lies in the involvement of our members, and Orange County members are stepping up, networking, and taking action!

Providers learned about UDW's actions in Sacramento and across the state to fight recent budget cuts; how local and federal representatives play a big part in IHSS funding, and about the PEOPLE program that can ensure providers get better representation.

Bringing Providers Together for Strength & Solidarity!


Orange County Providers Active in Protesting Cuts

Throughout the California budget crisis, Orange County homecare providers and their clients have been gathering to raise public awareness and protest the budget cuts that are devastating IHSS.

On September 30th, about 35 UDW activists from Orange and Riverside counties joined with others from AFSCME Council 36 to protest the governor's budget cuts at the Century Plaza in Los Angeles. UDW member Teresa Garrieo de Cuin (Orange county UDW Chapter Vice-Chair) was interviewed by Spanish News Channel 62.

UDW Orange & Riverside members, clients, and family protest budget cuts.

Protesters talk to media.

Now that Governor Schwarzenegger is approaching lame-duck status, he's touring the state trying to write his own script for a Hollywood ending to his legacy. But Arnold has failed California 's children, failed our seniors and failed middle class families.

If you take off his makeup and look past the special effects you can see the real Arnold:

  • Arnold Schwarzenegger has taken more contributions from corporate special interests than any politician in California history, breaking his own campaign promises

Arnold has rewarded his big corporate donors with some of the biggest corporate handouts and tax breaks in California history

Arnold has balanced the budget on the backs of seniors, people with disabilities, school children and middle class families.

Arnold's Legacy = Total Failure
Take Action: Make your voice heard


 

YOUR ORANGE COUNTY CHAPTER OFFICERS

Chapter Chairperson - Christine Nguyen
Chapter Secretary Treasurer - Elizabeth Arenales
Chapter Vice-Chair - Teresa Garrieo de Cuin
Chapter Executive Board Member - Thuan Trieu
Chapter Executive Board Member -
Stacy Hoa Tuoi Dang

 

Introduction to two of your local and statewide
elected representatives from Orange County
View list of all your Orange County elected Chapter Officers

UDW Vice President LienTuong Rose NguyenUDW Secretary-Treasurer
LienTuong Rose Nguyen

My name is LienTuong Rose Nguyen. I have been a provider for ten years, and a member of UDWA since 1999.
I originally left a managerial position to be a care provider for my parents after my father's heart became unstable. This was not a hard decision because I believe strongly in caring for others and the importance of family values. I did not want my parents in an institution. It was hard financially, because home care providers are not well compensated. I became involved with UDW because the IHSS case worker cut my parents hours which would have made it impossible to continue looking after them in the home. UDW helped me to restore their hours, and I was inspired to help others who wish to care for their loved ones; so I began volunteering with the union.

I have been working as a volunteer member-organizer since 2007. I do phone banking so that providers know about local meetings, and go on home visits to build one-on-one relationships with other home care providers. I want to help them understand more about our union and about their rights and the rights of their clients. The work that home care providers do is very valuable to the community and I would like home care providers to have more visibility and respect.

To that end, I have also helped with negotiations for better wages and benefits. I attend the Board of Supervisor's meeting every Tuesday in Orange County so our local leaders will see the faces of home care providers, hear our stories, and get to know us. I have also been in Sacramento to oppose the Governor's plan to help balance the California state budget by reducing IHSS domestic services by 18%.

Now I am very proud to have been elected your Vice President of the United Domestic Workers of America. It is my goal to be your voice on the State Wide Executive Board, at the local county level, and in Sacramento. I thank you for this opportunity to represent the entire community and look forward to serving you. Together, we can win!

Thank you.

Sincerely,
LienTuong Rose Nguyen


UDW Orange County Chapter Chair, Christine NguyenUDW Orange County Chapter Chair
Christine Nguyen

My name is Christine Nguyen. I have been taking care of my mother for 15 years. I've been an active member-provider with UDW for three years. During that time I found that being member of UDW is the best way to build more power for home care providers. I believe that all providers can work together for a better tomorrow; when we speak with one voice elected officials that administrate IHSS must listen to us.

Locally in Orange County, I joined the UDW bargaining team, where we negotiate with the Board of Supervisors and try to get a good pay rate so that members who are doing this work can have a better quality of life. Orange County is very conservative and they have had many financial problems so bargaining with them has been hard. I am proud of the achievements we are making in Orange.

At the AFSCME 2006 convention in Chicago, I was elected as a delegate and learned many things from our national affiliate about our work. Our funding comes from the government so we must develop relationships with elected leaders and let them know that they must answer to us because our vote is what gives them their job. That is one of the important missions of our union.

I have been active in Sacramento and worked very hard with UDW for the direct deposit bill, which will make a difference for people when a check doesn't come on time or costs money to cash. Now homecare workers will not have those problems. I've additionally been to Sacramento this year, to oppose Governor Schwarzenegger's plan to cut IHSS domestic care by 18%. I was also a member of the UDW Constitution Committee, where I joined with other members of the union (home care provides) and we talked with lawyers to determine how to update the constitution so that it will support all homecare providers in every county, and give them an equal and democratic voice in our union. The Executive Board will take an important role in furthering that vision, and leading the United Domestic Workers of America.

I've been elected to that board as Chapter Chairperson in Orange County and am very proud that you have shown your belief in me with your votes. I will continue to help members in Orange County and represent them at the UDW Executive Board. I will also continue to help all homecare providers statewide through my work. Please stay beside me and support me!

Thank you.

Sincerely,
Christine Nguyen

 


Orange County Providers Win New Contract

The new contract negotiated by your Orange County Bargaining Team was ratified (voted on and approved) by 97.3%.  The return of ballots was the highest ever for Orange County, showing that members are really getting involved. 

Home care providers standing up for decent wages at County Supervisors
Home care providers demonstrating during negotiations, to let County Supervisors know
their jobs and their client's safety is worth more

Press Release

Press Conference and Rally


Protesters chanted "be fair to those who care" outside the Orange County Board of
Supervisors office on Tuesday.

Doug Moore (Deputy Administrator of UDW), community activist Rev Minh-Hanh Nguyn, and home care provider Diane Wood addressed the press about stalled negotiations in Orange County.

Later that day Chris Long (UDW Secretary Treasurer elect) spoke directly to County Supervisors in public session.

"We feel that In Home Supportive Services are part of the solution to this country's health care crises.  Keeping our elderly and frail citizens out of institutions is both humane and cost effective.  Supporting Orange County providers with a living wage will actually bring federal and state funding in to the County where those dollars will be spent with local businesses.  We think Orange County residents and tax payers agree and we want the Supervisors to represent all the people of this community."

The Time is Now - meet with your Orange County Supervisors

Between negotiations is the time to develop a relationship with your representatives.  Each Supervisor in Orange County is elected and serves particular districts within the county.  When you visit with him or her at their office and talk with them about your work as a care provider, it helps to put a face on the issue of home care without the pressure of negotiations.  It is also a good time to write your supervisor.  Below is the list of Orange County Supervisors.  Ask for help from your local UDW office in contacting them if you need help:

John M. W. Moorlach, Chairman
Orange County Supervisor, Second District
Hall of Administration
333 W. Santa Ana Blvd.
Santa Ana, CA 92701
Phone: 714 834-3220
www.oc.ca.gov/supervisors/supervisors.asp

Costa Mesa, Cypress, Fountain Valley, Garden Grove (Portions of), Huntington Beach, La Palma, Los Alamitos, Newport Beach, Seal Beach, Stanton
Pat Bates, Vice Chair
Orange County Supervisor, Second District
Hall of Administration
333 W. Santa Ana Blvd.
Santa Ana, CA 92701
714 834-3550
www.oc.ca.gov/supervisors/supervisors.asp
Aliso Viejo, Dana Point, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano
Janet Nguyen
Orange County Supervisor, First District
Hall of Administration
333 W. Santa Ana Blvd.
Santa Ana, CA 92701
714 834-3110
www.oc.ca.gov/supervisors/supervisors.asp
Garden Grove (Portions of), Santa Ana, Westminster
Bill Campbell
Orange County Supervisor, Third District
Hall of Administration
333 W. Santa Ana Blvd.
Santa Ana, CA 92701
714 834-3330
www.oc.ca.gov/supervisors/supervisors.asp
Anaheim (Portions of), Brea, Irvine, Orange, Tustin, Villa Park, Yorba Linda
Chris Norby
Orange Cpunty Supervisor, Fourth District
Hall of Administration
333 W. Santa Ana Blvd.
Santa Ana, CA 92701
714 834-3440
www.oc.ca.gov/supervisors/supervisors.asp
Anaheim (Portions of), Buena Park, Fullerton, La Habra, Placentia

 

Making Our Voices Heard!

At membership meetings home care workers network with each other and with their union. This is a great way for workers to find out about what UDW does to represent us, meet UDW leaders, voice our concerns, and demand accountability from our government representatives. It is also how members break the isolation of working at home, and meet others who can share ideas on how to address some of the issues causing stress that are common to home care workers.

 

Orange county home care workers at Board of Supervisors.
Home care workers and UDW representatives, speaking out at the Orange county Board of Supervisors public meeting.

Letter writing campaign.
Writing our representatives - Orange County regional statewide meeting.

Statewide regional meeting for Orange County.
Community action - home care workers and UDW representatives share strategies and information at the Orange County regional statewide meeting.

 


 

Negotiations History

Our next formal negotiations with the county for wages will be 2010. Orange has historically been a very tough county to negotiate with and in the past has not respected the value of homecare providers' contribution to the community. It is very important that the County Supervisors (who set the wages for home care providers) get to know real homecare providers, and understand what they do. NOW is the time to develop relationships and visibility with the Supervisors so that they will know us better BEFORE we begin our next negotiations. Contact your local UDW office to help represent yourself as well as other providers & clients..

  • April 2008: After lengthy negotiations, many protests and rallies held on the steps of the Orange County Board of Supervisors, as well as visibility with local community organizations and in the press, an agreement was finally reached for a new contract. The contract was overwhelmingly approved (ratified through a vote) by Orange County home care providers.
  • Prior to UDW representation, wages were $7.11 per hour, with no medical benefits.
  • In August of 2002, Orange County home care workers gained representation by UDW, and began the bargaining process for better wages and benefits.
  • In August 2003, after much hard work on the part of UDW and your bargaining committee (made up of volunteer home care workers), a first time contract was ratified (approved - by the County, and by Orange County workers).
  • The first contract included a wage increase to $8.00 per hour, medical benefits for home care workers, and a "Re-opener" (the right to negotiate additional wage increases anytime during this contract if there is increased IHSS funding at the state or federal level). View Summary of First Contract
  • June 27, 2004 UDW and Orange county began negotiating the second contract.
  • August 17, 2004 Negotiations Update: Workers and staff attended the Board of Supervisors meeting in which we received the most insulting offer - minimum wage. According to Orange County Director Cynthia Hanna, the offer takes us back at least 5 years. The minimum wage offer was truly a break of faith because UDW settled for $8 per hour last year (after one year of negotiations). During last year's negotiations, both parties understood the $8 wage was a starting point UDW could build our contract. Clearly, the County has not lived up to their end of the deal. Orange County workers and UDW staff will resume attendance at the BOS meetings this coming Tuesday with workers and clients pointing out the shame of such a ridiculous offer. The Board will meet on Sept. 21 in closed session regarding UDW's contract and continue negotiations on Sept. 24.
  • November 2004: We are still working to bring a resolution to negotiations. Contact your Orange Regional Director to find out how you may make your voice heard in support of workers for a new contract.
  • September 2005: Bargaining Unit pushes hard to get County agreement (see Press Release above).  Many times UDW and workers had to petition and lobby the Orange County Board of Supervisors to convince them of the value of home care work.
  • December 1, 2005: An agreement is finally reached through arbitration, and wages are increased to $8.40 per hour.  See contract: Memorandum of Understanding (pdf file)

Wages and Benefits

  • On July 1, 2008 wages were raised to $8.90 per hour.
  • Effective July 1, 2009, provider hourly rate will increase from $8.90 to $9.30 per hour. This is a 10.7% increase in wages over the life of this contract!
  • HEALTH BENEFITS. All providers with authorized hours of 80 or more per month will be entitled to participate in a county-paid, comprehensive health benefits, which include health insurance, dental and vision benefits.

Home Care Provider Registry for Orange County

The In Home Support Services Public Authority has established a Registry Service for home care workers and clients under the IHSS program in Orange County. By registering with their data-base, you can:
  • Find new clients, if you are a provider.
  • Get a list of available, screened providers if you are a client that needs a worker.
  • Register to become an IHSS Home Care Provider for the first time.
  • Say what type of client you want and be matched with your requirements.
  • Get training for yourself and for your client.
Background checks are done on providers who join the registry.
To get more information, contact:

Orange County IHSS Public Authority
1505 East Warner Avenue
Santa Ana, CA 92705

Phone: 714/480-6446
Fax: 714/480-6336
e-mail: PublicAuthority@ssa.ocgov.com
Website: http://www.ocgov.com/publicauth/registry.asp

Medical Benefits Package for Orange County

All workers with authorized hours of 80 or more per month will be entitled to participate in a county-paid, comprehensive health insurance plan, which includes:

  • Hospitalization
  • Medical office visits
  • Annual physicals
  • Prescription drug coverage
  • Emergency care
  • Dental &/or Vision (depending on cost)
The County will provide sixty cents ($.60) for every hour of service under this contract for health insurance. A joint Union-County trust fund will find the best plan with the lowest charge for doctor visits, prescriptions, etc.

For more information, contact your UDW Regional Office

IHSS District Offices for Orange County

Contacting IHSS:

In Orange County, all inquiries are generally directed through the same phone number, listed below. They will usually have the social worker come to your home. To make an application to become part of the IHSS program (as either a worker or a client), if you are already part of the program and need to talk with someone about your hours, or for problems or issues with time cards, call the number below. To find a new client or worker, call the Registry.

Phone: 714/ 825-3000


If you can not resolve an issue after a good faith effort, call your union representative for help.


IHSS PUBLIC AUTHORITY
The IHSS Public Authority (PA) is the legal entity established as the "Employer of Record" for individual IHSS workers. The PA is established according to law, for the purposes of collective bargaining over wages, benefits, and other terms and conditions of employment. The PA also administers other aspects of the IHSS program such as the registry (referral service for providers and clients), training and assistance for home care workers, some aspects of payroll, etc.

Contact:

Orange County IHSS Public Authority
1505 East Warner Avenue
Santa Ana, CA 92705

Phone: 714/480-6446
Fax: 714/480-6336
e-mail: PublicAuthority@ssa.ocgov.com
Website:http://www.ocgov.com/publicauth/about_us.asp


PROBLEMS OR ISSUES WITH TIME CARDS
Phone: 714/ 825-3000

Also see Payroll and Timecards for IHSS



IHSS ADVISORY COMMITTEE

CENTRAL INTAKE SCREENING UNIT

Phone: 714/ 825-3000


Local (Regional) Meetings
for Orange County

United Domestic Workers Regional Meetings
In the continuation of our efforts to communicate one-on-one with homecare workers, United Domestic Workers holds regional meetings several times a year. Locations for meetings vary within the county, so that members in all regions will have a chance to attend a local meeting.

It is important to the UDW leadership that we keep you well informed on the status of the state budget and other issues that affect your work as an IHSS homecare provider. As founders of the UDW, we appreciate and thank you for your continued support. We look forward to seeing you at meetings!

Next UDW Orange County Regional Meeting(s)


UDW Retiree Meeting
Wed., Jan. 19 2005: Members attended the first retiree meeting and discussed their issues, including President Bush's SSI plan, mentoring children, delivering meals to homebound people, volunteering, English language classes, and nutrition. Attendees included: Shirley Adams, Ernie and Irene Betuzzi, Hermelinda Orozco, Carol Smith, Kirby Smith, and Barbie Talbert. UDW staff Ruby Spann, Art Lujan, and Jovan Agee also attended.

For more information: UDW Retiree Chapter


UDW House Meetings
You can also host a "House Meeting" in your own home, or put together a meeting at your local church or community center. UDW will help you, and it is a great way to get to know other workers and clients in your area. Contact Regional Director for Orange County

IHSS Advisory Committee Meetings

This is not a UDW (union) meeting. The IHSS Advisory Committee is a committee that is appointed by the Board of Supervisors, and includes IHSS home care providers (and clients - when possible). Its purpose is to provide ongoing advice and recommendations regarding IHSS to the Board of Supervisors, The Department of Social Services, and the IHSS Public Authority.

The Advisory Committee meets monthly to discuss issues and concerns related to the delivery of In-Home Supportive Services. Meetings are open to the general Public and are held the third (3 rd ) Thursday of each month at 1:00 PM at:

1505 East Warner
Santa Ana, CA 92705


Complete details may be found at the Orange County PA Website: http://www.ocgov.com/publicauth/advisory.asp




Orange County Board of Supervisors
http://www.ocgov.com/supervisors/supervisors.asp

Your County Board of Supervisors are the authorities who ultimately decide whether home care workers get pay increases and benefits. When home care workers appear at the Board of Supervisor meetings, we talk to the Board about the importance of our work, and let them know that we want them to represent us with their decisions. As taxpayers and voters, we elect members of the board, and they are therefore accountable to us.

The Board of Supervisors hold public meetings, during which anyone is allowed to speak. During negotiations it's important for home care providers to attend these meetings and speak before the board. Even if you are not comfortable speaking, your presence is crucial and shows political interest and influence. Bring your client(s) and family members. There is power in numbers. UDW can let you know when it is best to attend. Contact your UDW Regional Supervisor for Orange County

The Board of Supervisors meets Tuesdays:
Board Hearing Room, First Floor
10 Civic Center Plaza
Santa Ana, CA 92701

Complete meeting schedule may be found online at: http://www.ocgov.com/supervisors/agenda/supervisorsmeeting04.asp
These meetings are open to the public. Speakers during the public sessions must fill out a registration card and limit their comments (two, or three minutes - depending on the county).

You can also call, write, or email your Board of Supervisors to let them know you are aware of their decisions and you are concerned about home care workers.

Write: to address above.

Call or e-mail:
Each Supervisor in the County often has his or her own email address, office, and phone number. It is therefore best to go to their Website , where you can get all their individual data as well as determining which one represents your particular district in the County.

 

How to Get Involved

Your union can not represent you without your involvement! We need your voices to be heard, and we need your help in communicating with others in your community.

If we are in negotiations in your county for better wages and benefits, the best thing you can do is to come join us at the public Board of Supervisors meetings. We try to fill the room with as many workers as possible so that they know we have a voice in the political process. To find out more contact your UDW Regional Office. If you can not come in person, you may also call or write your local Board of Supervisors.

You can also get involved by joining UDW committees and other volunteer positions to help home care workers and their clients:

  • Becoming a Steward (communicating with your local neighborhood groups and individuals to let them know about important issues and meetings, etc).
  • Bargaining Committee (contract negotiations)
  • Labor Management Committee (LMC); communicating with IHSS Public Authority, and helping to address issues between home care workers and IHSS administration, that are not covered by the contract.
  • Volunteer for local "phone-banking" campaigns, where you speak to other members and let them know about upcoming events or meetings.
  • Host a "House Meeting" in your own home, or put together a meeting at your local church or community center.

For more information, contact UDW Regional Office for Orange County

 

 

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