UDW sponsored the legislation to get Direct Deposit for home care
providers, but Direct Deposit is not administered by your union. You
will get an outreach letter and enrollment form in the mail from the
organization who administers Direct Deposit for IHSS.
The California Department of Social Services will be implementing"Provider
Direct Deposit" (sometimes referred to as "PDD") on May 1st,
2008. Direct
Deposit is an optional way
for home care providers to receive their IHSS paychecks.
Direct Deposit is also sometimes called "Electronic Funds Transfer."
It is believed that Direct Deposit will provide benefits
to providers who participate by eliminating lost and stolen paychecks,
as well as the need to redeposit and reissue undeliverable checks.
Additionally, Direct Deposit will allow the home care provider faster
access to their money by eliminating the postal delivery time necessary
to send the check to the provider through the mail.
Those providers who wish to continue
to receive their pay checks in the mail do not need to return the
Provider Direct Deposit Enrollment/Change/Cancellation form or take
any other action.
Providers who choose to participate in Direct Deposit will have their
paychecks deposited directly into their checking or saving account
instead of receiving them by mail. Paychecks (also called "Payroll
warrants") can be electronically deposited at a bank, savings and loan
or credit union. Providers will receive a Direct Deposit Remittance
Advice that will contain all the same information providers currently
receive on their Statement of Earnings (pay stub) that is attached
to the IHSS paycheck. Additionally, a new turn-around timesheet will
be attached to each Direct Deposit Remittance Advice, as is the practice
with current paychecks.
Providers will receive one Direct Deposit outreach letter and enrollment
form for each recipient/provider relationship they maintain. For example,
a provider working for four recipients will receive four outreach letters
and four enrollment forms. Providers must submit a separate form for
each recipient/provider relationship. A single form received indicating
multiple recipient/provider relationships for Direct Deposit will be
returned to the provider with a request that the provider complete
and submit a separate form for each recipient/provider relationship.
Providers who are eligible for Direct Deposit must meet all of the
following three requirements:
- have a checking or savings account
- receive Arrears Pay paper warrants (pay checks) twice a month
- have worked
in the IHSS Program for a minimum of 90 days.
There is customer service available including a Help
Desk for problem resolution. Provider calls regarding PDD
should go to the Direct Deposit
Processing Center toll free (866) 376-7066
The PDD Help Desk at
the Direct Deposit Processing Center will be active effective March
17, 2008. This Help Desk number is for Direct Deposit
calls only. The Direct Deposit
Help Desk is not the same as payroll in your county. The Direct
Deposit Help Desk staff will have access only to screens dedicated
to Direct
Deposit. Therefore, they will not be able to answer any IHSS payroll
questions or conduct any payroll related research. Calls for issues
other than Direct
Deposit will be referred back to the county in
which the provider works.
Complete details on Direct Deposit are available in the
ALL-COUNTY
INFORMATION NOTICE NO.: I-23-08 (12 page PDF
file) |