Our Victories

Working together, UDW caregivers and our union have done a lot to protect the IHSS program for our clients, make improvements to IHSS that positively impact the lives of clients and providers, and raise wages and expand benefits for IHSS home care workers. Check it out!

Protecting the IHSS Program for our Clients

  • UDW prevented a 20% cut to IHSS hours in court, and subsequently restored a 7% cut to hours.
  • UDW stopped politicians when they tried to:
    • Eliminate the entire IHSS program,
    • Eliminate IHSS services for clients with a functional index score below 4, which would have cut the program by 87%,
    • Reduce client choice and self-direction.
  • UDW has successfully ended burdensome requirements for IHSS providers clients, including the requirement that all IHSS clients be fingerprinted and that providers and clients fingerprint each timesheet.
  • Protected IHSS in the transition to Medi-Cal managed care by safeguarding the rights of IHSS providers and clients.
  • UDW helps providers appeal their clients’ hours assessments and win more IHSS hours including back pay.
  • Union fought against false claims of abuse in the IHSS program.  Politicians claimed up to 25% fraud in the program to try to attack and de-fund the program.
  • UDW sponsored and won legislation to protect people with mental illness and intellectual disabilities by mandating increased training for police officers.

Improving the IHSS Program for Providers and our Families

  • UDW stopped politicians when they tried to reduce the pay of IHSS providers to minimum wage,
  • Sponsored and won legislation to establish direct deposit for IHSS paychecks.
  • UDW won legislation that mandates the state send to all providers a version of their client’s Notice of Action (NOA), which lists what services and hours a client is authorized to receive — helping providers work only the hours and services that they will be paid for.
  • UDW has successfully ended burdensome requirements for IHSS providers, including:
    • The requirement that all IHSS clients be fingerprinted and that providers and clients fingerprint each timesheet,
    • The prohibition on providers using PO Boxes as their mailing address,
    • The requirement that providers pay for more than one criminal background check if they work in more than one county.
    • Additional background checks.
  • UDW protected the rights of providers by winning legislation requiring counties to share with providers the results of their criminal background check and information on how to appeal an erroneous result if an applicant is denied eligibility to enroll as an IHSS provider.
  • Won overtime pay for caregivers after being excluded from these protections for over 75 years.
    • Stopped restrictions in overtime that would have limited providers to 40 hours per week and disrupted care.
    • Stopped the state from forcing clients to use a temp pool of less experienced providers which would have required some clients to have strangers in their home.
    • Pressured the state to lessen their proposed timesheet violations.
    • Pressured the state to extend the grace period for violations from three months to five months.
    • Forced the state to create an exemptions process for providers who need to work more hours than the maximum allowed under the overtime rules.
  • Lobbied the state to fix late IHSS paychecks and timesheets by:
    • Securing more hours of processing at the timesheet facility to avoid delays over holiday weekends,
    • Winning a state-level audit to uncover issues with the payroll system,
    • Pressuring the state to launch optional electronic timesheets in 2017.

Raising Wages & Improving Benefits

  • UDW sponsored and won the legislation that secured collective bargaining rights for IHSS providers.
  • Won legislation to create a statewide authority for IHSS, which helped move collective bargaining and contract negotiations away from county supervisors who do not support home care.
  • UDW has won pay raises and health benefits for caregivers.
  • UDW helped win a $15 minimum wage in California.
  • UDW won paid sick days, travel time, and medical accompaniment for IHSS providers.
  • UDW provides free trainings for caregivers, including CPR and first aid, family caregiving, and U.S. citizenship classes.
  • UDW provides a low-cost dental plan.
  • UDW provides discounts on services like cell phones and auto insurance.
  • UDW provides free life insurance ($4,000 benefit for UDW members, $2,000 benefit for nonmembers).
  • UDW helps providers sign up for free or low cost health insurance.
  • UDW helps IHSS providers find new clients.
  • UDW gives free food to IHSS providers and community members at a monthly food drive in San Diego.


Paid for by United Domestic Workers of America Action Fund, sponsored by United Domestic Workers of America. Not authorized by a candidate or a committee controlled by a candidate.